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Crisis Communication With The Ongoing Campus Protests
Key crisis principles such as timeliness, transparency and authenticity are key to managing the ongoing situation in a proactive way, while prioritizing safety and the right to free speech.
Learning from Prince Andrew's PR Disaster
As a former head of corporate communications, I believe the most significant takeaway is the impact of personal and organizational dynamics on the decision-making process.
Getting Shohei Ohtani Talking Is The Right Move
Major League Baseball’s highest-paid player Shohei Ohtani is in a pickle now that his constant companion/interpreter was fired abruptly, apparently for illegal gambling.
Boeing’s FAA Audit Offers Lessons in Employee and Executive Communications
The communication strategies employed by Boeing managed the crisis, both internally with employees and externally with the public and stakeholders.
Can Chicago, Dems Attain PR Victory with 2024 DNC?
For the first time in 28 years, Chicago will host the Democratic National Convention.
A Lesson From Boeing In Why Transparent, Accurate Measurement Reporting Is So Critical.
How comms breakdowns in the supply chain contributed to the Boeing crisis.
PR People Play Second Fiddle To Journalists And Recent News Coverage of Boeing Once Again Proves That
If journalists and PR people were part of an orchestra, PR people would. play second fiddle to journalists: We need them. They don’t need us.
My Sure-To-Happen PR Predictions for 2024
Arthur Solomon’s sure-to-happen public relations occurrences for 2024, and if they don’t occur he’ll do what higher-ups at agencies are certain to do: Put the blame on someone else.
Words and PR Still Matter, At Least for Some of Us
For some PR professionals it was a close-mouthed “hmmm.” Others perhaps muttered a variation on, “Oh, well that explains it.”
Navigating the Unknown: Enhancing C-Suite Preparedness for Crisis Management in 2024
It is time for the C-suite to build trust and excel at two-way communication, especially compassionate listening.
Where’s the Vaccine for that Pandemic Antisemitism?
“These beget unequal economic and social systems that need transformation. We must address these root causes of perpetual unrest rather than ever again permitting an existential prejudice to feel like an actual solution."
From Silence To Full-Throated Support Of Israel And Everything In Between
How global companies are communicating about Israel.
How Pinion Reframed Its Friday Ritual After The Maui Fires
An intranet campaign celebrating Hawaiian culture soon became an opportunity to support.
Late GOP Opposition to Trump: A Tale of Hypocrisy and PR Lessons from Chaucer's Canterbury Tales
If Mr. Chaucer was around today, he might have included the proverb in a yarn titled, “ Better Late Than Never: The Sorry Saga of Hypocritical Republicans Opposing Donald Trump Who Are Attempting To Save Face Because They Supported Him For Years.”
Emergency preparedness from The Weather Company CMO Stipes
With climate emergencies and damaging weather events on the rise, communicators at every organization must be ready when unexpected moments turn their employees’ and customers’ lives upside down.
Fallon Exposé Highlights the Need for HR to Play a More Effective Role in Crisis Communications
Sources claimed this was exacerbated by a culture where leaders and HR did not support employees or take their concerns seriously. In failing to do so, they enabled it.
PR Crises of Ellen, Steve Harvey Offer Guidance as Lizzo’s Brand Value is Attacked
Lizzo’s options seem limited, though earlier celebrity public relations crises may provide useful insights.
Senior-Level Comms Executives at Fortune 500 Companies Share Their Influence in Korn Ferry's CCO Survey
Global consulting firm Korn Ferry recently published its Chief Communications Officer survey, inviting the most senior-level comms executives at Fortune 500 companies to weigh in on their growing influence, org structure and more.
Tom Brady ‘Sacked” for FTX Endorsement is a Lesson for PR Practitioners
Tom Brady's recent endorsement deal with FTX highlights the mixed perception of athlete endorsements among consumers and journalists, with some recognizing the paid spokesperson role while others may take endorsements more seriously.
Unbiased Crisis PR Lessons From The Trump & Stormy Daniels Matter
Many new valuable “not to do” PR lessons will emerge, as they have since the beginning of the various civil and criminal investigations of Mr. Trump began.