As AI voice agents become more sophisticated, businesses are rethinking customer communications, combining automation with human expertise to deliver faster, more personalized and connected experiences.

As communications professionals explore how AI can change the way they work, a new platform from the co-founders of Marketwire is taking aim at some of the most time-consuming parts of public relations.

As AI reshapes journalism, public relations and the creative industries, Dominic Calabrese speaks with Columbia College Chicago students about their hopes, fears and what the technology could mean for their careers and futures.

In his latest conversation, Samir “Mr. Magazine™” Husni sits down with longtime publishing consultant Bo Sacks to discuss artificial intelligence, the evolution of journalism, changing business models and why he remains optimistic about the future of magazines.

For CommPRO’s Trusted Advisor Initiative, Helio Fred Garcia talks about AI, leadership, human judgment, ethical clarity and what it really means to be a trusted advisor.

Johna Burke reflects on an AI-driven conversation with Edward Bernays that raises a timely question for communicators: Are we measuring what we do, or the value and impact we actually create?

A look at 24 hours of business media coverage shows how quickly the AI conversation is moving beyond the technology itself to questions of business, infrastructure, security and trust.

This piece looks beyond impressions to explore why the seconds people actually spend with content may be a more meaningful measure of media value and performance.

As AI use grows, disclosure is becoming a legal, ethical and reputational issue that communicators can’t afford to ignore.

CommPRO contributor David Hagenbuch examines troubling examples of autonomous AI behavior and argues that stronger values, guardrails and human oversight are becoming increasingly critical.

In Part 2 of our conversation, Fred Garcia goes deeper on leadership, mentorship and the responsibility communicators have to help shape the next generation of our profession.

This Thursday, CommPRO brings Aaron Kwittken and communications leaders together to talk about a question that is quickly becoming very real: What should the communications team of 2027 actually look like?

CommPRO contributor Bill Davies examines LinkedIn’s pushback against “AI slop” and why the real challenge for communicators isn’t whether to use AI, but how to use it without losing the human voice that makes content worth reading.

As organizations rush to measure visibility across LLMs and AI-powered search, communication leaders risk mistaking changes in the data for changes in reputation or impact.

ChatGPT’s new Custom Audiences feature is making advertising more personal, giving brands a new way to reach the right people in an increasingly AI-driven world.

CommPRO brings communications leaders together tomorrow for a candid, interactive conversation with Aaron Kwittken about the people, roles and skills every CCO will need to build the communications team of 202

As AI reshapes M&A and financial communications, corporate leaders face a new challenge: protecting trusted information, detecting sophisticated disinformation and responding before reputational and market damage is done.

As AI transparency laws begin taking effect, communicators need to understand how new disclosure requirements could reshape the way they create and publish content.

New research challenges the conventional wisdom on AI adoption, revealing that different generations aren't embracing or rejecting AI in predictable ways, with important lessons for communicators and marketers alike.

AI won't simply make communications teams smaller. It will redefine who gets hired, what skills matter most, and why human judgment will become the profession's greatest competitive advantage.