CRM systems hold far more than customer records; when used strategically, the data inside them can reveal insights that help organizations drive smarter decisions, stronger relationships, and sustained business growth.

Religion has become the most programmed format on U.S. radio, reflecting shifting audience demand and a changing media landscape for broadcasters and communicators.

As Women’s History Month unfolds, brands are spotlighting women leaders and entrepreneurs while CommPRO convenes a candid town hall to explore how trust and reputation are actually managed inside organizations.

As trust pressures intensify across financial services, communicators are reexamining how content authentication, credibility, and transparency shape confidence among investors, regulators, and the public.

New research is bringing fresh scrutiny to how structural pay gaps persist across professional sectors, raising important questions about equity, transparency, and long-term economic mobility in an AI-driven workplace.

As the Epstein file releases reignite scrutiny of power, access, and accountability, they underscore for communicators that reputation is built or broken not by spin, but by ethical choices made long before a crisis becomes public.

As the PRCA reopens the debate over how public relations should be defined, the industry is left asking whether this is a timely evolution of the profession or an unnecessary reinvention of something that already works.

As February moves quickly, Black History Month at 100 offers a timely moment to pause and reflect on how history, storytelling, and representation continue to shape leadership, culture, and communications today.

New research from IPR, sponsored by New York Life, shows communicators are playing a central role in driving generative AI adoption by helping organizations align leadership, technology and culture.

FINN Partners continues to invest in the future of the communications industry by creating meaningful education and early career pathways that connect students with real access, experience, and opportunity.

This snapshot highlights the PR and communications agencies most frequently surfaced in search and how corporate communications leaders are looking for new capabilities, specializations, and scale that matches needs in today’s evolving agency search landscape.

As AI reshapes how brands discover and evaluate PR partners, this piece explores why structured, trusted agency databases are not fading away but quietly becoming the infrastructure that powers modern search.

As press releases evolve beyond media pitching, early-career communicators are using them as strategic tools for visibility, credibility and discovery across media, search and AI platforms.

Tauth Labs has been certified by the Coalition for Content Provenance and Authenticity (C2PA) as a Certificate Authority, allowing the company to issue content authentication credentials aligned with the industry standard for verifying the origin and integrity of digital content.

From AI and trust to reputation and national positioning, Davos 2026 reinforced how communications leaders are shaping the global conversation, not just responding to it.

Led by Aaron Kwittken, FGS Global’s newly launched AI Advisory practice and acquisition of threat intelligence firm Memetica signal how quickly AI is reshaping communications, reputation management and organizational leadership.

The 2026 Edelman Trust Barometer reveals a growing shift toward insularity that is reshaping how trust is built, raising new challenges and opportunities for communicators, business leaders, and organizations navigating an increasingly fragmented world.

With Davos underway and leadership narratives taking center stage, a new CEO survey offers a revealing look at the pressures executives are carrying into 2026 and what communicators need to be ready for.

In recognition of his lessons on leadership, combating racism, compassion and being a conduit for social change, That Said With Michael Zeldin is pleased to share these encore special episodes.

As global leaders head to Davos for the World Economic Forum’s 2026 meeting, communicators are watching closely, because what leaders say, how they show up and how authentically they engage has never mattered more.