Amazon’s Massive Layoffs Reveal How AI Is Rewriting Corporate Communications
Amazon confirmed on October 28, 2025, that it will lay off approximately 14,000 corporate employees—nearly 10 percent of its white-collar workforce—in what CEO Andy Jassy described as a move to “make the company more nimble and efficient.” The reductions, which began Tuesday, represent Amazon’s largest round of layoffs since 2022 and reflect a growing reliance on artificial intelligence to streamline operations and reshape workforce structures.
According to MSN and GeekWire, managers were briefed on the process the day prior and trained to deliver layoff notifications with what the company called “transparency and compassion.” Yet, the scale of this workforce transformation underscores an unsettling trend: the intersection of automation and employment has become the new corporate communications challenge of the decade.
Departments hardest hit include Human Resources—where Amazon’s People Experience and Technology division faces 15 percent cuts—along with operations, devices and services, Prime Video, Amazon Studios, and Wondery. Reports from NBC Washington and Fast Company linked the reductions to “AI-driven productivity gains” and the company’s shift toward automation-led efficiency.
