CommPRO|Industry News

CommPRO keeps the communications, public relations and marketing industries connected, informed and creative.

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Measuring Results Across the Customer Journey

Brands and organizations are naturally interested in the journey of their customers, supporters or members.  Where did they find out about us, what fires up their interest, what moved them to become a customer or client or patient, and what prompts them to act as an advocate?

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Measurement & Analytics - A Hot PR Skill

The TEKsystems report on the Top Digital Skills CMOs are looking for in 2018  has analytics top of the list.While measurement has long been a vital part of marketing, it hasn't always been part of the required PR resume. That's changing. In a recent post PR News stated:

"Data analytics and insights will be more valuable on your resume than "people skills" or great writing."

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PR Measurement: Interview with Eileen Sheil, Cleveland Clinic

PR Measurement is fast becoming a hot topic of conversation among PR practitioners.

“Measurement has to be a focus for PR.  In the digital world everyone has to start to look at the metrics to help them drive strategy.”

Eileen Sheil, Executive Director of Communications at the Cleveland Clinic.

This is an interview with Eileen Sheil about the changes in the practice of PR and the need for measuring the value of our work.

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