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Edelman Trust Barometer Reveals Inequality Impacting Health Care as Economic Fears Fuel a Growing Health Crisis

Download the full 2023 Edelman Trust Barometer Special Report.

A stark divide between the masses is being witnessed in the healthcare sector, as showcased by the 2023 Edelman Trust Barometer special report titled "Navigating a Polarized World." This disparity is giving rise to a tale of two health experiences, where economic fears and inequality are major contributors to the escalating health crisis.

The report finds that an increasing number of people are facing a discrepancy between their desired level of health and the actual state of their well-being. The primary barrier preventing them from reaching their health goals is the rising cost of healthcare, compounded by the impact of inflation, which emerged as the top societal factor adversely affecting people's health.

Surprisingly, the traditional notion of "being healthy" as merely physical well-being is shifting among the respondents. A meager 1 percent now defines good health solely in terms of physical health. Instead, individuals are embracing a broader perspective, wherein mental health holds greater importance than physical well-being. Factors such as happiness, emotional management, meaningful activities, social support, and a safe environment are now seen as critical components of overall health.

The report identifies inflation and the lingering effects of pandemic restrictions as the primary drivers of declining health in most surveyed markets. This underscores the urgent need for institutional leaders, including healthcare providers and CEOs, to seize the opportunity and address health inequalities. To overcome these challenges, the following key insights are highlighted:

  1. Address Health Inequalities: The foremost step in improving public health is to tackle the barrier of cost. Healthcare stakeholders should explore programs and partnerships that alleviate upfront expenses and enhance accessibility to healthcare services.

  2. Leverage the Dispersion of Authority: The influence of friends and family as trusted sources of health advice has grown substantially. Rather than resisting this trend, it should be incorporated into healthcare approaches and decision-making processes.

  3. Invest in Employee Health: Employers can play a pivotal role in improving the well-being of their workforce. Investing in employee health and well-being, particularly for early-career and front-line employees, will yield positive results and contribute to overall productivity.

  4. Optimize Business Around Health: Health is now a pivotal factor influencing consumer decisions across various sectors. By making health a central aspect of products and business operations, companies can enhance customer loyalty and foster positive brand perception.

In conclusion, the 2023 Edelman Trust Barometer reveals a concerning health crisis fueled by economic fears and inequality. The shift towards valuing mental health and the impact of inflation on healthcare affordability are crucial points that policymakers and businesses need to address urgently. To create a healthier society and bridge the mass-class divide, it is imperative for institutional leaders to take proactive steps, investing in employee well-being, and integrating health into their business strategies. The report serves as a call to action for stakeholders to collaborate and address the complex challenges threatening global health.