Search results for: crisis communication
Virtual Communication Lessons from the DNC
Carol Kinsey Goman, Ph.D Over the last few months, organizations have transitioned from traditional offices to the virtual workplace, which makes your continued effectiveness as a communicator increasingly dependent on your ability to connect with, and influence others in this dramatically new environment. With that in mind, I hope you watched the Democratic National Convention. For the…
Read MorePR Crisis Lessons Learned From The Political Response To The Coronavirus Epidemic That Can Be Used In Non-Political Client Situations
Arthur Solomon As readers of this website know, I have always said that paying attention to the political scene can provide both novice and experienced PR pros with lessons that are not taught in communications schools. For the past two weeks, the Democratic and Republican conventions have dominated news coverage. Now that they are history,…
Read MoreCrisis Management Lessons 15 Years After Hurricane Katrina
Helio Fred Garcia The fifteenth anniversary of Hurricane Katrina’s making landfall is upon us, with two separate hurricanes now threatening the southern Gulf states. Anniversaries are opportunities to take stock and to look back and reflect on some of the lessons learned and forgotten. And the similarities with the heck of a job the federal…
Read MoreHow Do Employees Rate Their Company’s Communication in COVID-19?
Tina McCorkindale, Ph.D., APR, President and CEO, Institute for Public Relations Since the outbreak of COVID-19, the Institute for Public Relations has conducted four studies, with partners such as Peppercomm, Harris Insights, and Leger, to determine how communication departments and agencies are handling the COVID-19 pandemic internally. The fifth study, an e-book featuring exclusive in-depth…
Read MoreAviate, Navigate, Communicate: Lessons to Get Through the Crisis from an F-14 Pilot
Simon Erskine Locke, Founder & CEO of CommunicationsMatch™ The U.S. Navy’s first female F-14 Tomcat pilot, Carey Lohrenz, recently shared with the C-Suite Network’s Hero Club members the keys to flying through constantly changing conditions to complete a mission: Aviate, navigate, and communicate. Imagine you are flying a multi-million-dollar plane at Mach 2, landing at night…
Read MoreSay This, Not That: Messaging and Crisis Response in the Age of Twitter Shaming
Laura Bedrossian, Vice President of Social Strategy at Hot Paper Lantern Maybe I’m boring. Maybe I’m on Twitter too much. Maybe I’m just too obsessed with communications and thinking about the actions people take to end up in a very public reputation battle. (It’s all of the above.) Each week there’s always a new “oh,…
Read MoreThe Future of Communications: Discovering the Angels in Our Machines
Free Webcast On-Demand
Read MoreGood Crisis PR is Non-Negotiable
Ronn Torossian, CEO, 5WPR While this particular period of economic uncertainty has a new face, there is comfort to be found in the fact that the implications are somewhat familiar: firms and consumers are reacting to changing circumstances, and those reactions are having a ripple effect on the rest of the economy. Marketing and advertising…
Read More9 Tips and Considerations for Conducting PR During the COVID-19 Crisis
Norman Birnbach, President, Birnbach Communications For businesses and nonprofits, as for all of us, the world shifted dramatically with the arrival of COVID-19. It’s certainly far from business-as-usual. Yet business continues, and organizations need to continue to operate and keep in communication with their employees, customers, and other stakeholders. Here are some tip for how to…
Read MoreSurvey Invitation: Internal Communications & COVID-19
The Institute for Public Relations and Peppercomm are conducting a follow-up survey of communication leaders from the recently released report, “COVID-19: How Businesses Are Handling the Crisis.” The follow-up report will determine how companies are communicating internally around COVID-19. The survey should take approximately 10 to 20 minutes to complete. Responses will remain confidential; participants…
Read MoreTwitter Rules to Always Follow…But Especially During a National Crisis
Kylie Kinnaman, Project Director, TVP Communications There’s a lot to consider when the world is in distress but there are still social media channels to run. When the issue is affecting higher education as intimately as the coronavirus pandemic, there is a special level of gravitas that every social media post must reflect. While that…
Read MoreIn Crisis Is Opportunity
“Optimism is the faith that leads to achievement.” – Helen Keller Richard S. Levick, Esq., Chairman & CEO, LEVICK The last few weeks have been difficult, made worse by the fact that we know it is all about to get much worse in April. “America First” now means we are first in number of coronavirus infections,…
Read MoreLeadership in Action in a Crisis: Governor Andrew Cuomo
Leslie Grossman, The Voice for Courageous Collaborative Leadership Among Women and Men In the midst of a crisis, we look to our leaders to enable us to endure and persist. I have been listening to Governor Andrew Cuomo of New York State speak at his daily press conferences addressing the Covid-19 pandemic. I have been…
Read MoreHow to Rekindle Confidence in Your Leadership After a Crisis (Not What You Think)
Adele Cehrs, CEO / Founder, When + How Agency Chip Massey, Former FBI Hostage Negotiator and Special Agent, Partner, When + How Agency If you’re a leader, spokesperson or authority figure for your organization, then I have an important question for you: What separates an organization that successfully rebounds from – and even thrives…
Read MoreThe Handling Of The Coronavirus Pandemic Provides A Lesson On How Not To Make A PR Crisis Worse For All Types Of Crises
Arthur Solomon, Public Relations Consultant As someone whose first PR job was with a political agency, where I learned on-the-job lessons not taught in communication’s schools about how to deal with the media and approach problems that changed on a daily basis, I have long said that paying attention to the happenings on the political…
Read MoreCORONAVIRUS STORY ARC: What’s Next? Communications Events to Expect in a Pandemic (Infographic)
Richard S. Levick, Esq., Chairman & CEO, LEVICK “When all the ordinary divides and patterns are shattered, people set up to become their brothers’ keepers.” Rebecca Solnit, Author The story goes that when my grandmother was a young woman she would get a live, fresh carp and put it in the bathtub around the Jewish holidays…
Read MoreTriviaMatic Launches Free Virtual Trivia Happy Hour During the COVID-19 Crisis
Social Connectedness with Physical Distance – #AloneTogether CommPRO Editorial Staff Stuck at home? Feeling alone and isolated? TriviaMatic, a New York City start-up, has decided to provide all of their online trivia games for FREE during this international crisis. TriviaMatic will be hosting a Virtual Trivia Happy Hour every night at 8:00pm EST, beginning Monday,…
Read MoreHow Businesses Are Handling the Crisis the COVID-19 Pandemic (Free Webinar)
Free Webinar: Friday, March 20th @ 12 p.m. ET
Read MoreCOVID-19: How Businesses And PR Agencies Are Handling the Crisis (On-Demand Video)
On-Demand Video
Read MoreNew Study Finds 81% of Communication Functions are “Important” or “Very Important” to Company’s COVID-19 Response
The Institute for Public Relations and Peppercomm survey finds health-related agencies are top sources for COVID-19 information CommPRO Editorial Staff Editor’s Note: Learn more about the study and be part of the conversation during our FREE webcast on Thursday, March 19th @ 1 p.m. ET. Register here. More than three-quarters of communication executives (81%)…
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