Search results for: crisis communication
Crisis Communication Examples
CRISIS COMMUNICATION CRISIS COMMUNICATION DEFINITION Here are the best Crisis Communication Examples for Crisis communications which is a specialization within the public relations profession which is utilized in responding to threats posed to the reputation of an individual, company or organization. An important component of effective crisis communication is quick response time and an ongoing management…
Read MoreMedia Training Minute: Peyton Manning in Crisis Communication Mode
Mike Bako, Marketing Director at D S Simon Media, critiques the crisis communication fail by Peyton Manning and his public relations team as allegations hit the headlines of sexual assault claims dating back to his time at the University of Tennessee. Peyton was quick to offer an outright denial of recent HGH usage claims but…
Read MorePrepare, Share, Update and Engage: A Crisis Communications Strategy for Olympic Gold
By D. Nikki Wheeler, Senior Director, Media Relations, Level 3 Communications Would you sacrifice your chance at taking home Olympic Gold, if you knew the possibility existed you might get infected with a virus? I think a survey of Olympic athletes would reveal they’d take the chance, however, that doesn’t diminish concerns the Olympic Committee may…
Read MoreExecutive Briefing 2.10.16 – Crisis Communications for Olympic Gold; Top Brands & Ads at Super Bowl 50; Cam Newton, Crisis Communications 101
In today’s Executive Briefing we take a look at how you should Prepare, Share, Update and Engage: A Crisis Communications Strategy for Olympic Gold with D. Nikki Wheeler, Senior Director, Media Relations, Level 3 Communications. Also included, we study, What Were The Top Brands & Ads at Super Bowl 50? As we begin 2016 and start our sixth year of publishing CommPRO, I’d…
Read MoreCam Newton – Time for Crisis Communications 101
By David E. Johnson, CEO, Strategic Vision PR Group Usually the Super Bowl brings out the best in coaches and players on both teams. While nobody likes losing, the losing coaches and players show grace after the game is over congratulating the victors (regardless of what they may be thinking inside). That is the usual case but Sunday,…
Read MoreCrisis Communications: Where Does Chipotle Mexican Grill Go from Here? (VIDEO)
Editor’s Note: Chipotle Mexican Grill—still reeling from an E.coli breakout across several of its restaurants that has affected nearly 500 customers—is on the hunt for new PR agency. The move comes as the fast food chain continues to struggle with how to win back consumers amid the scandal. Ronn Torossian, president-CEO of 5WPR provides a few…
Read More(2015 Top Post) The Ray Rice Scandal: A Crisis Communications Analysis
Editor’s Note: The Ray Rice Scandal was handled poorly on all fronts: from the way the team reacted and blamed the victim, to the seemingly soft punishment by the NFL to Ray Rice himself briefly apologizing then quickly moving on. Not only is his image inevitably tarnished, but the NFL, Team and even “supporters” will be left to pick…
Read MoreSteve Harvey’s Epic Blunder – A Crisis Communications Game Plan
By David E. Johnson, CEO, Strategic Vision PR Group Comedian and television personality, Steve Harvey made the verbal blunder that is resonating around the world while hosting the Miss Universe pageant when he announced the wrong winner. Harvey in announcing the winner of the contest announced that Miss Colombia, Ariadna Gutierrez Arevalo was the winner only moments later…
Read MoreCrisis Communications – Put Yourself into a Reporter’s Mindset (On-Demand Webinar)
Webinar Overview Think Like, Act Like, and Communicate Like a Reporter…The new normal is built around crises of all sorts being amplified by both mainstream media and social media. This exponentially increases pressure on leaders, communicators and employers to communicate more rapidly and effectively than ever before in a crisis. Are you fully prepared for crisis…
Read MoreLessons from Trader Joe’s Communications Crisis
Ronn Torossian, CEO, 5WPR The grocery store chain Trader Joe’s recently received public backlash after a former employee in New York City claims that his position was terminated after he sent a letter to the company’s leaders with suggestions on how to improve the store’s safety protocols during the pandemic. The claim was made in…
Read MoreSticky Crisis and Health & Risk Communication
Free Virtual Event: February 25, 6 – 8 pm ET Hosted by The Museum of Public Relations & The University of Georgia’s Crisis Communication Coalition
Read More5 Ways to Get Purposeful Communication Correct During the COVID Crisis
It’s never been more important to show that your organization stands for more than the bottom line. Debra Sobel, Managing Partner, Verity London These days employees, customers and clients demand that brands have a narrative with a central purpose around contributing to societal good. The process of discovering a social purpose, finding ways…
Read MoreCoronavirus – Crisis Management, Risk Communications & Practical Advice for Key Executives
In the face of a coronavirus pandemic, prudent business owners and managers should be using “peace time” to prepare for the worst. Bruce Hennes, Hennes Communications Viruses that originate in an animal and jump to a human can and often do change or mutate, presenting challenges to doctors and researchers. Especially during rapidly developing situations, reporters…
Read MoreHope Hicks Resigns as White House Communications Director: A Big Crisis or Just One More PR Problem for the Trump Administration?
You Need a Flow Chart to Track the White House Crises and Staff Turnover Andrew Blum, Principal, AJB Communications To paraphrase Nicholas Cage’s character in “Con Air,” if the fourth White House Communications Director had resigned during any other administration, that might stand out as unusual. Cage, of course, was talking about a Corvette attached to a…
Read MoreIs There A Coming Crisis in Financial Communications?
Ronn Torossian, CEO, 5WPR A recent article in Institutional Investor mentions thoughts from PondelWilkinson’s president, Evan Pondel, about what he feels will be the next big crisis likely for Public Relations pros to prepare for on their clients’ behalf – wait for it – sexual harassment. At this point, that’s probably something that should be…
Read MoreCommunications Best Practices: How to Anticipate & Avoid a Crisis – Richard Levick (VIDEO)
Editor’s Note: Richard Levick, Chairman and CEO of LEVICK, a crisis and public affairs-focused communications agency, shares perspective on the importance of integrity, anticipating issues and being proactive to avoid crises. He discusses the importance of risk mapping to identify potential issues and highlights the risk to PR and communications firms of not using ethical or…
Read MoreExecutive Briefing 2.16.16 – Communications Advice for Hillary Clinton; New Language of Gender; An Olympian Crisis
In today’s Executive Briefing we learn more about The Zika Epidemic: An Olympian Crisis from Olga DeMetri, Vice President, LEVICK. Also included is advice on how to Prepare, Share, Update and Engage: A Crisis Communications Strategy for Olympic Gold from D. Nikki Wheeler, Senior Director, Media Relations, Level 3 Communications. As we begin 2016 and start our sixth year of publishing CommPRO, I’d like to take…
Read MoreExecutive Briefing 11.17.15 – PlayStation 4 + Terrorists – Time For A Brand Crisis Plan; Broken Promise of Integrated Marketing Communications; Is Your Business Vulnerable?
In today’s Executive Briefing you will find insight from David E. Johnson, CEO, Strategic Vision, LLC about Linking Sony PlayStation 4 + Terrorists?…Time For A Brand Crisis Plan. ALso included is Jessica Robinson, Founder & CEO, PurePoint International‘s look at The ISIS War on Soft Targets: Is Your Business Vulnerable to a Terrorist Attack? Top 5 Ways To Prevent Threats on Your Business. As we…
Read MoreWhat the Pandemic Teaches About Crisis Management and Leadership
Helio Fred Garcia This week marks the start of the third year of the COVID-19 pandemic in the United States. By the end of 2021 more than a half million Americans were catching COVID-19 every day. One in every six Americans had come down with the virus; one in every four hundred had died. Much…
Read MoreOpinion Series: Science for Social Good, Part III – How Science and Humanity Can Help Our Youth Mental Health Crisis
Our Children are Definitely Not Alright Dwayne Flinchum, President, ScientificBrandsTM If the future of this world is in the hands of young people, we’re tolerating and even cultivating a society that thrusts unimaginable burdens upon them. Just look at the proliferation of deadly drugs like fentanyl, an ever-increasing epidemic of school shootings, climate change and extreme…
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