Search results for: carol kinsey goman

Make Organizational Values Come Alive!

Carol Kinsey Goman, Ph.D A sales manager read an article about his company’s refusal to deal with any country where “under the table” money was part of the negotiation process. He circled the article and wrote the words Right On! in the column, and mailed it to his CEO. The attached note said: “I’m proud…

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What are the Crucial Behaviors of Collaborative Leaders?

Carol Kinsey Goman, Ph.D Most executives agree that collaboration is more important than ever in today’s turbulent business environment. In fact, a company’s very survival may depend on how well it can combine the potential of its people and the quality of the information they possess with their ability — and willingness — to share that…

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Is Your Boss a Bully or Just Tough?

Carol Kinssey Goman, Ph.D I met Brenda when she managed a 2,000-person department for a Fortune 500 company. Brought in to help her with an upcoming change initiative, I was impressed by Brenda’s intelligence, creativity, political savvy, and dedication to her job. She had most of the qualities of a senior executive – which was…

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Leaders Need Flexible Body Language

Carol Kinsey Goman, Ph.D Before the meeting began, Adam had assumed a “power pose,” standing with hands on hips and feet wide apart, for two full minutes, to get all the advertised benefits of doing so. And it worked. He could almost feel his stress level lowering and his self-confidence rising. By the time he…

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How to Spot a Liar at Work – Your Career May Depend On It

Carol Kinssey Goman, Ph.D Both sides of the political aisle are calling each other liars. We’ve been introduced to the concepts of  “alternate truths” and a “post-truth” world. Deception is in the headlines and on the national stage. But deception is also in the workplace, and the ability to spot liars – and not be…

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How One Speech Made Trump Look Like a President

Carol Kinssey Goman, Ph.D On the morning of February 28th, President Trump granted an exclusive interview to “Fox & Friends,” in which he evaluated his job performance. Trump awarded himself a grade of “A” for achievement and “A-plus” for effort, but only a grade of a “C” or “C-plus” on communicating. “My messaging isn’t good,”…

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How Leaders Project Charisma

By Carol Kinsey Goman, Ph.D Let’s face it, in business dealings, charisma counts. A lot. And charisma is as much about body language and impression management as it is about issues and substance. I’ve seen many qualified people get passed over for promotion (or lose a sale or fail an interview) simply because they couldn’t…

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6 Assumptions You Shouldn’t Make – And One You Always Should

By Carol Kinsey Goman, Ph.D In my seminars on collaborative leadership, I talk about the kind of assumptions that can derail a leader’s effectiveness. These include: Assuming that everyone on your team knows why the work they are doing is important (they don’t unless the tie-in to a bigger goal has been clearly stated and…

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Trump’s Body Language During the Inaugural Address

By Carol Kinsey Goman, Ph.D On January 20, 2017, Donald J. Trump took the oath of office as the 45th President of the United States. While audiences listened intently to his inaugural address, some of us were more focused on what his body was saying. I exchanged initial observations with Patrick A. Stewart, Ph.D., Department…

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New Year’s Resolution: Sharpen Your Lie-Detection

By Carol Kinsey Goman, Ph.D Most workplace lies (and liars) are discovered after the fact – after you’ve signed the faulty contract, hired the wrong person, or agreed to work on that career-limiting project. But wouldn’t it be a great New Year’s resolution (and professional advantage) to spot liars in action, before the harm was…

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INDUSTRY NEWS Trump’s Brand Story – An Unconventional Success Strategy February 19, 2017 | Industry News, Marketing, Public Relations PR Genome Webinar – How PR is Vital to the Future of Branded Video Content in 2017 February 19, 2017 | Events, Industry News, PR Council Donald Trump Rants and Raves at the Press in a Classic Example of Misdirection…

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How Santa Claus Knows If You’ve Been Naughty Or Nice

By Carol Kinsey Goman, Ph.D Have you ever wondered how Santa Claus determines whether to leave you a present or a lump of coal on Christmas Eve? How he knows if you’ve been naughty or nice? I don’t have any hard evidence to back me up, but I’m pretty sure that he must be a…

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Body Language At The Trump And Obama Meeting

By Carol Kinsey Goman, Ph.D It was a meeting that was obviously highly stressful for both men. We’ll never know what was discussed when President Barack Obama and President-Elect Donald Trump were alone, but at their joint press conference their words were cordial and respectful. So was their body language – up to a point.…

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Body Language Secrets For People (Like Me) Who Hate Networking

By Carol Kinsey Goman, Ph.D Imagine that you are at a networking event with the intent of doing business with some of the other attendees. In your mind, how’s that going for you? Do you see yourself socializing with ease and grace, or – if you are anything like me – has the very word “networking” increased…

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Body Language in the Presidential Debate – A Leadership Lesson

Carol Kinsey Goman, Ph.D There is a magician’s trick called the “Vanishing Ball Illusion,” in which a ball tossed in the air seems to disappear – but in reality is never actually thrown. The trick depends on the magician’s skill in creating such a strong expectation of the throw that the audience actually hallucinates having…

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You’re Ready For Your Video Interview. What Could Possibly Go Wrong?

By Carol Kinsey Goman, Ph.D Don’t like being interviewed on video? Prefer an in-person meeting? Well, according to Chris Brown, Vice President of Human Resources at West Corporation, you are out of luck. Video interviewing is here to stay. Love it (most Millennials) or loathe it (many of the rest of us) we’ve all got…

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Ten Questions To Power Up Your “Leadership Presence”

By Carol Kinsey Goman, Ph.D I was recently asked to coach a senior-level manager from a technology firm in Silicon Valley. I learned that this man’s work was of the highest caliber and that his advancement had (up to this point) been fast-tracked. But now his career was stalled. When I asked why this high…

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None of Us are Smarter than All of Us: Collaborative Leadership from A to Z

By Carol Kinsey Goman, Ph.D Collaboration has become an essential ingredient for organizational success (perhaps even survival). As organizations move toward more collaborative cultures, a new leadership model is emerging – one that replaces command and control with trust and inclusion. The leader’s role is to encourage team members to see themselves as valued contributors,…

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Why You Don’t Believe Me When I Say “I’m Listening”

By Carol Kinsey Goman, Ph.D If I am dropping eye contact or checking texts messages or rotating my shoulders away while you are speaking, you don’t feel heard — even if I tell you I’m listening and can repeat every word you just said. Here’s why . . . Most explanations of human behavior assume…

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