Search results for: crisis communication

Metrics in Crisis Comms, Marketing and Social Media

Frank Strong, Founder & President, Sword and the Script Media The way I see it there are two key challenges with measurement in marketing – and both are human. First, metrics can be gamed. Ask any digital savvy marketer to drive more clicks or more webinar registrants and they certainly can. Whether those are the right…

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New Study Reveals Sharp Differences Between Millennial Communication Professionals And Their Managers

By CommPro.biz Editorial Staff Millennials are often criticized for the different values, qualities and skills they bring to work. However, a new study by The Plank Center for Leadership in Public Relations and the Institute for Public Relations of millennial communication professionals (MCPs) confirms their generational differences but concludes some differences (e.g., millennials’ strong values…

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Crisis Plan If Trump Attacks Your Brand

Editor’s Note:  This is the second in a three-part video commentary series by Doug Simon, CEO of D S Simon Media.  Doug takes a deep dive into the strategic communications issues tied to the Presidential transition of power.  In Part I, Doug’s focus is Obamacare.  In Part II,  Doug discusses the impact of Trump’s use of Twitter…

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The Communications Evolution: Climb Aboard, or Risk Being Left Behind

By Barri Rafferty, Partner and President, Ketchum Among the lessons I took away from the 2016 presidential election – and there were many – was the provocative power of visual communications. We heard and read plenty throughout the campaign, but what we saw may have impacted us even more. Facial expressions and body language during…

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5 Communications Lessons from Trump’s Victory

By David E. Johnson, CEO, Strategic Vision PR Group Americans elected Donald Trump as President on Tuesday.  It was the political upset heard around the world as every poll and pundit had predicted a Hillary Clinton victory.  Without a doubt it was our version of the famous Harry Truman upset over Thomas Dewey in 1948.  Even more so…

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Hillary’s Communication Strategy for the ‘October Surprise’

By David E. Johnson, CEO, Strategic Vision PR Group Every election cycle October is known as the month of ‘the October Surprise’ designed to upend the polls and change the election dynamics.  This year, ‘the October Surprise’ came on October 28th for the Hillary Clinton campaign when FBI Director James Comey informed Congressional leaders that the FBI was…

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Samsung – A Crisis Management Analysis

By David E. Johnson, CEO, Strategic Vision PR Group Samsung is in need of immediate crisis management as the damage from the Galaxy 7 Note and its burning battery escalates.  It is the ultimate nightmare for any company in the smartphone industry – exploding phones.  All of this comes at a time, when Samsung and its phones were…

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Crisis Management – Huma Abedin Sends “Carlos Danger” Packing (Op-Ed)

By Steven Fink, President and CEO, Lexicon Communications Corp. A shade over three years ago, I publicly advised Huma Abedin to say adios to “Carlos Danger,” the nom de twitter her husband, Anthony Weiner, used when “sexting” photos of his crotch to strange women on the internet. (Click here to read the original post). Huma has been Hillary…

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Communications Experts Take A ‘Deep Dive’ into #RyanLochte & Reputation Management

By CommPRO Editorial Staff The Ryan Lochte situation dominated mainstream and social media channels  as part of the Olympics wrap-up. #RyanLochte is a classic example of crisis communications, which is a specialization within the public relations profession, which is utilized in responding to threats posed to the reputation of an individual, company or organization. An important component…

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The Who, What, When and How to Communicate in a Crisis

By Andy Shane No matter where you stand on the new Texas law allowing college students to carry guns on campus, one thing is evident: those colleges allowing students with concealed carry licenses to bring their guns onto campus are updating existing crisis communication plans. Planning for a crisis may sound like an oxymoron to…

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Rio & Zika: Managing Communication Challenges (Free Webinar On-Demand)

Webinar Overview Every big event comes with its own set of challenges, and this year’s Olympics in Rio de Janeiro is no exception with the region’s current Zika virus concerns. So when your brand is faced with an issue—even one not as big as an international health crisis—how do you handle it? Join Finsbury’s Peter…

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Communications Lessons from the 2016 Political Conventions

By David E. Johnson, CEO, Strategic Vision PR Group The 2016 political conventions are upon us.  Unlike political conventions of the past, the suspense is gone on who will be the nominee and no intense battles over party platforms are fought out at the conventions.  The political convention in this day and age is in many ways an…

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The Olympic Games and Zika: Finding the Right Balance Through Communications

By Peter Land, Partner, Finsbury Among the many traditions of the Olympic Games – the spectacle, the parade of nations during the Opening Ceremonies, the athletic excellence, the triumph of the human spirit – are the issues and concerns that can consume media in the lead-up to the Games. Every Olympic Games host city in recent memory…

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Examining Six Common Barriers to Crisis Plan Implementation

Reputational crises have become far more prevalent (and public) as a result of today’s digital media landscape. The 24/7 news cycle, coupled with the proliferation of social media, has created an unrelenting thirst for news and a “race to report first” culture. This puts additional pressure on companies in crisis as both media and the…

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Navigating a Crisis: Top Tips on How to Protect your Reputation (Free Webinar)

Register Webinar Overivew Please join us for our upcoming webinar about planning and executing a crisis plan to uphold your brand’s reputation. Crisis can strike at any moment. This may sound like fear-mongering, but it’s reality. The good news is that with proper planning, communications professionals can effectively handle or even diffuse a crisis the…

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