Search results for: crisis communication

A Lawyer, C.I.A. Analyst and a Crisis Management Specialist Walk Into a Bar…

Bruce Hennes, Hennes Communications Before James Comey headed up the F.B.I., he served as general counsel of Lockheed Martin Corporation. While at Lockheed, he spoke at the National Security Agency about how studying law is similar to the education intelligence analysts receive. “You read a case and decipher…relevant facts, the [outcome] of the case…you are…

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The Trump Russia Crisis: It’s Not about a Popularity Contest or a Witch Hunt. Treat it Like what it Is: It’s a Huge PR Crisis

Andrew Blum, Principal, AJB Communications The crisis consuming Donald Trump and his White House now includes: the appointment of a special counsel, the Comey memo, talk of obstruction of justice and impeachment, memories of Watergate, the firing of FBI Director James Comey, the disclosure of classified intelligence to Russian diplomats during an Oval Office meeting,…

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WannaCrypt Offers a Lesson in Crisis Comms Preparedness

Meredith L. Eaton, Vice President, March Communications In one of the latest, devastating cyberattacks, more than 150 million PCs worldwide were possible targets of “WannaCrypt,” a malicious ransomware attack that targeted three Microsoft platforms that had been retired from standard support: Windows XP, Windows 8 and Windows Server 2003. On May 12, 2017, many individuals…

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The Cracker Barrel Saga – A Lesson in Social Media Crisis Management

David E. Johnson, CEO, Strategic Vision PR Group   Social media creates news – both positive and negative.  Businesses of all sizes are finding out that social media posts can create a crisis where one did not exist.  How a business responds to such a post can determine if it becomes a crisis or not.  The saga of…

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Metrics in Crisis Comms, Marketing and Social Media

Frank Strong, Founder & President, Sword and the Script Media The way I see it there are two key challenges with measurement in marketing – and both are human. First, metrics can be gamed. Ask any digital savvy marketer to drive more clicks or more webinar registrants and they certainly can. Whether those are the right…

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New Study Reveals Sharp Differences Between Millennial Communication Professionals And Their Managers

By CommPro.biz Editorial Staff Millennials are often criticized for the different values, qualities and skills they bring to work. However, a new study by The Plank Center for Leadership in Public Relations and the Institute for Public Relations of millennial communication professionals (MCPs) confirms their generational differences but concludes some differences (e.g., millennials’ strong values…

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Crisis Plan If Trump Attacks Your Brand

Editor’s Note:  This is the second in a three-part video commentary series by Doug Simon, CEO of D S Simon Media.  Doug takes a deep dive into the strategic communications issues tied to the Presidential transition of power.  In Part I, Doug’s focus is Obamacare.  In Part II,  Doug discusses the impact of Trump’s use of Twitter…

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The Communications Evolution: Climb Aboard, or Risk Being Left Behind

By Barri Rafferty, Partner and President, Ketchum Among the lessons I took away from the 2016 presidential election – and there were many – was the provocative power of visual communications. We heard and read plenty throughout the campaign, but what we saw may have impacted us even more. Facial expressions and body language during…

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5 Communications Lessons from Trump’s Victory

By David E. Johnson, CEO, Strategic Vision PR Group Americans elected Donald Trump as President on Tuesday.  It was the political upset heard around the world as every poll and pundit had predicted a Hillary Clinton victory.  Without a doubt it was our version of the famous Harry Truman upset over Thomas Dewey in 1948.  Even more so…

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Hillary’s Communication Strategy for the ‘October Surprise’

By David E. Johnson, CEO, Strategic Vision PR Group Every election cycle October is known as the month of ‘the October Surprise’ designed to upend the polls and change the election dynamics.  This year, ‘the October Surprise’ came on October 28th for the Hillary Clinton campaign when FBI Director James Comey informed Congressional leaders that the FBI was…

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Samsung – A Crisis Management Analysis

By David E. Johnson, CEO, Strategic Vision PR Group Samsung is in need of immediate crisis management as the damage from the Galaxy 7 Note and its burning battery escalates.  It is the ultimate nightmare for any company in the smartphone industry – exploding phones.  All of this comes at a time, when Samsung and its phones were…

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Crisis Management – Huma Abedin Sends “Carlos Danger” Packing (Op-Ed)

By Steven Fink, President and CEO, Lexicon Communications Corp. A shade over three years ago, I publicly advised Huma Abedin to say adios to “Carlos Danger,” the nom de twitter her husband, Anthony Weiner, used when “sexting” photos of his crotch to strange women on the internet. (Click here to read the original post). Huma has been Hillary…

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Communications Experts Take A ‘Deep Dive’ into #RyanLochte & Reputation Management

By CommPRO Editorial Staff The Ryan Lochte situation dominated mainstream and social media channels  as part of the Olympics wrap-up. #RyanLochte is a classic example of crisis communications, which is a specialization within the public relations profession, which is utilized in responding to threats posed to the reputation of an individual, company or organization. An important component…

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