Listening & Leadership in the Workplace

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Free Virtual Event

Wednesday, November 16, 2022 @ 1 pm ET

 

 

We are bringing together progressive leaders to talk about the importance of listening to your teams (internal & external), customers and shareholders.

You cannot survive in today’s competitive environment without active listening. Here’s why…

  • It grows your business
  • Retains your employees
  • Turns your team into listening leaders
  • Enhances trust in the workplace
  • Increases customer intimacy
  • Supports the social responsibility (ESG) of your organization
  • Enables your team members to become  better corporate citizens

Join us November 16th at 1pm ET as we celebrate the launch of the Atlantic Listening Academy (ALA), brought to you by Hapi, the emotional support platform that provides anonymous audio-only Active Listening as a Service (ALaaS).

Our listening leaders will share their expertise.  We’ll hear from…

HOSTS

Adi Y. Segal, CEO, Hapi Technologies, Inc.

Ben Chodor, Board member Notified, founder of Stream57 and Happtique and Author.

TED-STYLE TALK

Prof. Avi Kluger, the world’s leading expert on listening in the workplace

PANEL

FIRESIDE CHAT

Josh Drean, Web 3.0 advisor at Harvard Innovation Labs, Core Contributor at SoWork, the Workplace Metaverse, and Co-founder of DreanMedia

REGISTER

SPEAKERS

Adi Y. SegalAdi Y. Segal, CEO, Hapi Technologies, Inc.

Adi Segal is the CEO of Hapi, a tech platform ending loneliness and providing every person with a sense of belonging in this world. He is a Columbia University graduate with nearly two decades of clinical and health-tech experience. Pursuing his mission to increase access to care, Adi has worked on healthcare economics and policy as well as digital health solutions. He’s held positions at large patient organizations like the Leukemia & Lymphoma Society and spun out a startup from Mount Sinai Health System in NYC. After a short stint in medical school, Adi helped build the largest telepsychiatry network in the US (acquired by Optum). He founded a blockchain-enabled platform for price transparency, which garnered support from The White House, major payors, and some of the largest healthcare networks. Adi has held meetings on Capitol Hill, presented at conferences internationally, and launched numerous products to improve lives. Prior to Hapi, he built and sold an e-learning platform. In his spare time, Adi is a volunteer Emergency Medical Technician, and loves exploring the great outdoors through hiking, climbing, and cycling. When not traveling for work or fun, he lives with his wife and their rescue pup, Joey B., in The Garden State.

 

Prof. Avi Kluger

Avraham Natan (Avi) Kluger is the firstborn of parents who survived the Holocaust. He is a professor of Organizational Behavior at the Hebrew University Business School (HUBS), Jerusalem, Israel. In his research, Prof. Kluger has demonstrated that even positive feedback can be detrimental to performance. This research (with Angelo DeNisi) was recognized in 1996 as the Outstanding Paper in Organizational Behavior by the Academy of Management and received the first William A. Owens Scholarly Achievement Award for the best publication (1996) by the Society for Industrial and Organizational Psychology. Further, his research on feedback sign (with Dina Van-Dijk) received the 2009 Award for Best Competitive Paper by the Organizational Behavior Division of the Academy of Management. Given the dangers of feedback, which he defines as telling others something about their performance or behavior, he became interested in what happens when people choose to listen to others instead. He has developed several listening tools, including the “Feedforward Interview” (with Dina Nir) as a substitute for performance appraisal. This approach was covered in the Chicago Tribune and the Financial Times. He now pursues questions about effective listening academically and as a trainer, teaching people from diverse cultures to listen to one another. His published research has shown that listening reduces attitude extremity (with Guy Itzchakov), but individual differences prevent some speakers from benefiting from listening (with Dotan Castro). He is planning to complete a meta-analytical review of the effects of listening on job outcomes in 2023. For details about this work, see his 2015 TEDx talk, a 2018 publication in the Harvard Business Review, and a 2022 review in the Annual Review of Organizational Psychology and Organizational Behavior.

Prof. Kluger has consulted on statistics, feedback, feedforward, and listening to a multitude of organizations, including USA companies: AT&T (1986-1991); Philips Lighting Company (1992); European companies: SHL (London, Rome, 2007-2010); Ericson (Rome, 2010); Previa (Stockholm, 2014); Achmea (Istanbul, Paris, 2017), Banca Farmafactoring (2020); and Israeli Organizations: The Israeli Police (1995), Israel Defense Forces (1994), Bank Leumi (1995), SodaStream (2009-2010), Lumus (2018-2019), Siemens (2021), and many more.

He finds his work on listening as a response to the atrocities his family experienced and a contribution to his healing process.

 

Daniela Acosta, Diversity, Equity and Inclusion Manager, Hunter:

Daniela Acosta is HUNTER’s Diversity, Equity & Inclusion Manager, and is charged with supporting and evolving HUNTER’s DE&I initiatives both internally in the culture the agency fosters and externally in the work HUNTER produces. Fundamentally,  Acosta’s passion for Diversity, Equity and Inclusion stems from her own experiences as an immigrant, queer, and Latinx woman of color navigating academic and professional settings. She is committed to racial equity, cultural humility, and creating spaces for radically vulnerable and courageous conversations. Acosta earned her BA in Broadcasting, Telecommunications and Mass Media from Temple University and her MA in Higher Education and Student Affairs with a specialization in Social Justice from New York University.

 

Ben ChodorBen Chodor, Board member Notified, founder of Stream57 and Happtique and Author

Entrepreneur, Author, Founder of Stream57 acquired by West Corp, Happtique acquired by SocialWealth, Fmr President of Notified and current Advisory Board Member, Selected to PR Weeks 25 Leaders of PR Tech 2022.

Always one to think outside of the box, Ben Chodor has established himself as a pioneer of online communications Through pr, ir, interactive & streaming content. He is a leader with 20+ years of experience in enterprise communications, social video, and digital health.

As President of Notified, he ran the world’s only communications cloud for events, public relations, and investor relations, Ben continues to transform the way people connect and share information. Ben has always worked to consistently raise the bar when it comes to virtual, hybrid, or in-person events as well as public relations, investor relations, and digital health.

Previously, Ben served as Co-Founder & CEO of Happtique, the first digital health mobile application marketplace. He was also the Founder & CEO for digital media and webcasting company Stream57, and the former Global Head of Streaming & Virtual Events at InterCall. Ben acts as a mentor for startup accelerator Blueprint Health, is an active investor and board member for digital startups, hosts the podcast Insights with Ben Chodor, and is a member of the Forbes Communications Council he is also a frequent speaker on digital media and technology.

Ben is the author of Transitioning to Virtual and Hybrid Events: How to Create, Adapt, and Market an Engaging Online Experience, a new book that provides expert advice and real-world instructions for delivering engaging hybrid, virtual, and streaming events, and webinars for companies of all sizes. When not working in one of his many business roles, Ben enjoys spending time with his family, boxing, yoga, traveling, and training for his first triathlon.

 

Amy ColesAmy Coles, Chief Talent Officer, Finn Partners

Amy Coles is an experienced human resources and internal communications leader, supporting business expansion, organizational cultural development and staff engagement/retention. She began her HR career by building the human resources function at a mid-size public relations agency in New York and assisting with their global expansion. Prior to making the career change to HR, Amy spent 15 years as a public relations practitioner, working on communications programs and strategy for Fortune 500 companies and some of the world’s most well-known consumer brands.

 

Raoul Davis, CEO, Ascendant Marketing Group 

CEO of the Ascendant Group (ascendantgroupbranding.com), award winning CEO branding firm. Ranked #3 world wide out of 11,400 branding agencies on Ad World Masters top agencies list and #1 ranked minority owned PR firm by Clutch and Manifest. Ascendant offers one of the most integrated agency models in the world including brand strategy, PR, literary representation, design, social media, video, photography, and strategic relationships. Ascendant clients are Fortune 500 executives, INC 5000 CEOs, high performing and high potential entrepreneur brands, and bestselling self-help Authors looking to amplify their reach.

He has participated in entrepreneur forums at the White House, U.S. Chamber of Commerce, and U.S. Senate.  Davis regularly provides content on Forbes.com and is the author of the book Firestarters: How innovators, initiators and instigators can inspire you to ignite your own life.  

 

Nisha Kassam, Executive Vice President, Employee Experience, Edelman

Change management practitioner who specializes in helping clients to design and execute strategic change initiatives using innovative change management and communication tools.

Prior to joining Edelman, Nisha worked for both EY and North Highland in their management consulting practices and has experience working in a wide range of industries including healthcare, energy, professional services, higher education, tech, and non-profit organizations.

Specifically, she has: 

  • Supported a global financial technology company with change initiatives impacting employees. These initiatives include reductions-in-force, strategic change, transformation, M/A and consolidations; lead communications and engagement on the Future of Work strategy and implementation.
  • Supported a large financial insurance company with the launch and communication of their Purpose and Values to employees; includes communications planning and implementation, story telling, channel effectiveness strategy, and experiential events. 
  • Led the change management and communications for a Return-to-Workplace program for a global medical company specializing in eye care products. This includes developing leadership strategy, employee and manager toolkits, tactical communications, and day-one readiness. 
  • Led the executive and employee communications related to COVID-19 for a global science-based healthcare company including crisis employee communications, scenario planning, engagement for a remote workforce, employee and manager toolkits, and return-to-work planning and execution
  • Developed and led the change management program for a large global pharmaceutical client, executing a workplace transformation; led the pilot program and developed a toolkit for global deployment
  • Led change management and communications for the largest power and utilities company in the U.S. executing a cybersecurity transformation inclusive of culture and technology changes

Nisha spent most of her career in Washington D.C. and currently lives in Dallas, TX. She graduated from George Washington University with a B.B.A in International Business and with a M.B.A in Strategic Management.  

 

Barri Rafferty, Interim CEO, C200

Barri Rafferty is a visionary and transformational leader, who was the first woman to run a top-five communications consultancy as CEO of Ketchum and led communications and brand management for Wells Fargo. She is currently serving as the interim CEO for C200, an organization dedicated to advancing women in business.  

Her superpower is being equal parts right brain and left brain.  Barri is a pioneering, creative thinker who is energized by innovation, and generates and champions big ideas that reshape markets, industries and brands.  She always starts by listening, and leaning into analytics and measurement. 

Barri is a tested business builder who embraces and incorporates the newest tools and capabilities available such as digital, influencer and social in order to position businesses to capitalize on trends and engage customer loyalty. She possesses superior relationship-building skills with the ability to distill complex information, manage risk, persevere through challenges and act as a trusted team member to stakeholders while growing and scaling businesses of varied sizes. 

As a confident, persuasive communicator with global public relations and brand expertise Barri has overseen internal and external communications, financial communications, government affairs, social impact, digital/social channels; product/service and enterprise brand campaigns, employer brand, corporate affairs, reputation management and change management. She leverages the intersection of storytelling, analytics, technology, and omni-channel campaigns. She is committed to bringing out the best in others and continually demonstrating her ability to successfully communicate findings, win supporters and move people and organizations to action.

 

Larry WeberLarry Weber, CEO, Racepoint Global 

Larry is a globally known expert on public relations and marketing services, founder of several successful public relations and interactive marketing agencies and author of six forward-thinking marketing books. Recognized as a thought leader on the convergence of technology, the Web, and communications, Larry has helped both enterprise and emerging companies become powerhouse brands; his client experience includes ARM, AT&T, Boston Scientific, Coca-Cola, General Electric, General Motors, IBM, John Deere, Kaiser Permanente, Microsoft, PTC, Panasonic, the Pittsburgh Steelers, SAP, and Verizon Wireless.

Larry has nearly 40 years of experience as CEO of both mid- and large-scale companies. He is co-founder and chairman of the Board of Directors of the Massachusetts Innovation and Technology Exchange (MITX), the largest interactive advocacy organization in the world. Additionally, he sits on the Board of Directors for Pegasystems, Inc. (PEGA) in Cambridge, Mass. and Macromill Group (TYO:3730) in Japan. In January 2019, Larry released his latest book, Authentic Marketing: How to Capture Hearts and Minds Through the Power of Purpose, published by John Wiley & Sons, Inc. Authentic Marketing discusses the need for all companies to have a corporate purpose in order to capture the hearts and minds of today’s audiences.

 

Josh Drean, Web 3.0 advisor at Harvard Innovation Labs, Core Contributor at SoWork, the Workplace Metaverse, and Co-founder of DreanMedia

Josh’s work has been featured in Harvard Business Review, Forbes, Bostinno, and he has made appearances on The Today Show, NBC, and FOX Business. His YouTube channel has garnished millions of views and he was named top 100 HR influencers of 2021.

Josh travels internationally speaking to hundreds of HR leaders and thousands of employees each year to design better workforce experiences. He earned his undergraduate degree in 1/0 psychology from BYU and a masters degree at Harvard University, where he incubated an HR Tech startup pioneering sentiment analysis in real-time.