How To Tell if My Startup Needs a Business Phone Line?


Brian Wallace, Founder & President, NowSourcing

Startups are a popular company concept that promotes global transformation growth in the economy. Every year, startups introduce new sorts of goods & services. These companies are the embodiment of innovative and enterprising individuals with wonderful ideas.

Whenever we hear the word “startup,” we generally think of varied inspirational stories and rapid economic growth. In practice, though, not all startups succeed. We frequently only read about the prosperous ones, which is merely a piece of the puzzle and does not tell the complete narrative.

Many people picture startups as a group of six individuals working together on a single project, a high bar for confusion, but even a six-year-old organization can be labeled as a startup.

Getting purchased, building more than one location, having earnings over more than $30 million, or having more than 70 people are all ways for a startup to grow into a larger firm.

And why is it imperative for startups to have good communication?

Effective communication is one of the most important aspects of any start-success.  Businesses that prioritize effective communication — either in and out of the company — find that their job is completed more quickly with far less tension and conflict. 

A wise businessman should attach great importance to how communications move at all stages and connections in his or her firm in order to get the work properly done.

Communication processes that are effective have various advantages that can help businesses not just make better decisions and increase staff performance, but also increase profits. 

Internally interactions that are accessible, concise, and honest keep managers energized, connected, enlightened, and updated at all moments, making them feel appreciated, committed, and encouraged to work beyond a single objective.

Communicating creates information, which propels the group and organization forward in the direction they want to go. Internal communication, on the other hand, is about more than just establishing a well-organized business communication network; it’s about cultivating a culture where employees aren’t afraid to share, represent themselves, and come up with new ideas.

How can a business phone help?

A business telephone number enhances your reputation by making you appear professional and accomplished. Society expects to see your phone number on your greeting cards, websites, pamphlets, and other marketing materials. 

Make sure all of your conversations are handled appropriately and in a manner that matches your company’s identity.

Consumers prefer to phone companies rather than send emails or messages and wait for feedback if they have the option. Owning a telephone number and a digital operator guarantees that your company is available to answer calls 24 hours a day, seven days a week. 

Outbound calls are also made by your telephone incoming call to inform your clients about meetings or whatever else. Some of the clear benefits of having a business phone are:

  • Reliability in the business world
  • Accessible at all times of the day and night
  • Confidentiality and safety
  • Information and CRM management
  • Improved customer service

How to tell if your Startup needs a business phone number?

When you want your personal life private

Would you like to dodge telemarketing calls while on a vacation or when you’re deep asleep? A business telephone number protects your privacy by ensuring that the company contacts do not intrude on your personal life. Business phones have a virtual receptionist that is ready at all times to take your conversations and reply professionally and courteously.

When you need more information

Relationship management and customer acquisition benefit from call records since they provide helpful info. You should train your attendants to use a cloud phone systems platform so therefore they can simply incorporate call-related info into your preferred CRM. 

To put it another way, you get more than just a company telephone and a digital secretary; you also have the opportunity to manage, analyze, and utilize crucial customer-related information.

To improve client service

Whenever consumers want any support or assistance, having a distinctive business phone line makes it easier for them to contact you. This direct telephone number, when connected with our answering machine, can enable you to provide the greatest service experience a startup can offer today.  Moreover, contacts to your number will be handled instantly, ensuring that your services are genuinely available at all times.

To look more trustworthy

Clients will know they can call you directly if you provide them with a business telephone number. This gives you a more trustworthy appearance than a basic email address or social network profile. 

People will believe you stand behind your products if they know they can call you. If a customer wants information quickly and has a choice between two organizations, they will most probably choose the one that appears to be more “reputable”.

When you want to connect more with your clients

Most people actually prefer the calling to any other way of communicating, like it or not. This is because calling has much to do with the straightforwardness of a phone conversation. When someone has a request, it is often more convenient to just phone than wait for a response to an email or a Tweet. 

Consider that for a moment. How many occasions have you called a company with a query without looking up the answer online? Although social networking has a tremendous impact on people’s daily lives, it is not necessarily the most efficient way of communicating for commercial deadlocks.

Bottom line

While you don’t have a business telephone line, you’re falling behind in service quality. In the situations listed above, it was demonstrated how having a dedicated business phone line may help your company succeed. 

There is no simpler solution to build a connection with people than by dialing a telephone number. It gives clients a channel via which they can communicate with a company at any time and from any place.

Brian WallaceAbout the Author: Brian Wallace is the Founder and President of NowSourcing, an industry leading infographic design agency in Louisville, KY and Cincinnati, OH which works with companies ranging from startups to Fortune 500s. Brian runs #LinkedInLocal events, hosts the Next Action Podcast, and has been named a Google Small Business Adviser for 2016-present. Follow Brian Wallace on LinkedIn as well as Twitter.