How Internal Communicators Can Thrive and Deliver Results in 2022
The author distills guidance from 40 practitioners to carve your path to success in the new year–and beyond.
This year, I interviewed 40 internal communications professionals. I asked all of them the same questions to learn about their experiences, projects and perspectives.
This December, I took a look back at one question in particular:
What skills are most important for someone to succeed in internal communications?
After tallying and analyzing their responses, I created a top 10 skills list — excluding the basic skills of strong editing and writing. Many other important honorable mentions didn’t make the top 10 list, but are listed at the bottom of this article.
To show why these skills matter, I selected specific quotes from interviews. It was very difficult to narrow down the list as there were so many insightful comments. Each featured quote links to the full article.