Social engagement for brands large and small is happening in an ever shrinking time frame – requiring communicators, marketers and social media professionals at organizations of every size to have a plan in place to empower employees at every level of seniority to rapidly & effectively respond and engage with negative feedback in any digital or Social Channel.
Join us for our webinar “Don’t Feed the Trolls: Building a Plan to Mitigate Negative Social Interaction” on August 24 at 2 p.m. ET and learn from our experts from Weber Shandwick, LEVICK and Cision how to:
- Identify the gaps in your current response strategy
- Create or reshape your current response plan that empowers your team
- Monitor all your key channels with cutting edge tools to support your execution
- Build authenticity and empathy into responses to deliver best possible resolutions in difficult circumstances