By Peter Friedman, CEO,LiveWorld As any social media person operating in a corporate or regulated environment can tell you, navigating legal liability while giving your customers a voice online can be a...
A Better People
By W.T. “Bill” McKibben, Senior Counsel, The Great Lakes Group OK! We get it. We understand that manufacturing economics too often makes outsourcing the creation of goods a necessity, especially when...
Ancient Practices For Cultivating Contemporary Creativity
By Maren & Jamie Showkeir The insistent, rapid, and asynchronous drumbeat of change in today’s modern marketplace has made an organization’s ability for continuous creativity the key to survival....
HSBC Scot Free?
By W.T. “Bill” McKibben In study after study there is nothing to support the idea that “C” suite occupants are irreplaceable. There’s an occasional example of a corporate leader’s departure...
How Close Is Too Close?
By Carol Kinsey Goman One of the easiest mistakes to make during a business encounter with someone is to misjudge how much space the other person needs. One night not long ago, when I was traveling on...
What Can We Learn From The Banking Scandals?
By Laura Burke, Financial Services Sector Leader, Edelman From Libor to money laundering and executive compensation, it is no surprise that trust in banks (and, the Financial Services industry at large)...
Boston Bombing Coverage Mixed Reviews: Reporting Rumors
By Fred Bayles, Director of Boston University’s Statehouse Program Twenty years at The Associated Press taught me that although getting it first was high on the list of journalistic accomplishments,...
Crisis Communications – The Golden Hour
Editor’s Note: This post ran Monday, April 15th, before the Boston bombings. By Patty Briguglio, CEO, MMI Public Relations When a crisis hits – and believe me, they always do – if one of my...
Crisis Communication for West Texas Fertilizer Plant in Waco: Why PIOs, Emergency Man...
By Gerard Braud As I write this article, the media are reporting on the crisis in Waco, Texas at the West Texas Fertilizer Plant, which blew up. In a news conference I’m watching on television, the...
Crisis Response Leadership: Will Leaders and Companies Ever Learn From Their Mistakes...
Editor’s Note: Originally published Sept 5, 2012, on CommPRO.biz By James E. Lukaszewski, ABC, APR, Fellow PRSA Among the most frequent questions I get when speaking to groups or talking to...
Important Crisis Communications Lessons From Carnival Cruise Lines’ ‘Ship of Fo...
Editor’s Note: This post was originally published on March 28, 2013, on CommPRO.biz By Steven Fink, President and CEO, Lexicon Communications Corp. Carnival Cruise Lines is once again in hot...
Body Language Tips to Increase Your Curb Appeal
Editor’s Note: Carol Kinsey Goman is a regular blogger about leadership on Forbes.com. This blog ran earlier on Forbes. By Carol Kinsey Goman A long time before your performance proves them...











